CONTACT
SUPPLY PLUG
Need help with an order, digital access, or payment? Reach out below and our team will get back to you within 24 hours.
Order Support
Questions about your order, payment confirmation, or access status.
Access & Delivery
Not received your digital access details? We will help you immediately.
Refund Questions
Raise a question about a refund or a product issue before or after purchase.
Quick Answers
After successful payment, your digital access details and supplier guide download link will be sent to your email. If you have not received anything within a few minutes, please check your spam folder or contact our support team.
We aim to respond to all enquiries within 24 hours on business days. Access and delivery issues are prioritised.
Orders can be modified or cancelled before digital access has been delivered. Contact us as early as possible after placing your order.
We accept all major credit and debit cards, Apple Pay, and Google Pay via Stripe (coming soon).
Check your spam or junk folder first. If you still cannot find it, contact us with your payment email address and we will resend your access details.
Each guide includes verified wholesale supplier contact details, minimum order quantities, pricing tiers, and onboarding steps for the relevant product category.
Support Available
Response within 24 hours
Our team monitors enquiries Mon–Sat. Urgent access and order issues are prioritised.